Service Employees International Union (SEIU) - Director, Human Resources

Washington, DC
Full Time

Organization Overview

We are the Service Employees International Union (SEIU), a union of about 2 million diverse members in healthcare, the public sector, and property services. We believe in and fight for our Vision for a Just Society: where all workers are valued and all people respected—no matter where we come from or what color we are; where all families and communities can thrive; and where we leave a better and more equitable world for generations to come. We are an anti-racist union determined to check corporate power and uproot structural racism through unions—worker power and collective action—and government—legislative and political action. We fight for Unions for All and a Government that Works for All so that all of us, across race and place, can have power together in unions and participate fully in our democracy.


Prioritization of Anti-Racist Organization Work

At our 2016 Convention, SEIU member delegates passed a resolution proclaiming that in order to win economic justice, we must win racial justice. Core elements of SEIU’s racial justice work include the prioritization of addressing anti-Black and structural racism and a commitment for the organization to work to become an Anti-Racist Organization (ARO).


Position Overview

SEIU is seeking an experienced and thoughtful Director of Human Resources to serve as a strategic partner in developing and implementing solutions that both meet the challenges of a 21st century workforce and closely support SEIU’s vision for a just society to achieve our members’ vision.

The ideal candidate will have a strategic mindset, with the ability to optimize HR systems and processes with a focus on continuous improvement. The Director will be eager to identify and implement creative solutions within an ever-changing environment, ensuring that human resources are meeting the needs of SEIU leadership and staff and the members we represent.  


Key Responsibilities

  • Manage all of SEIU’s human resources functions across multiple locations, campaigns and departments.
  • Lead the HR team to provide expert advice to senior management regarding all HR matters and to be relied on by staff at all levels of the organization.
  • Lead a process to enhance, implement and enforce progressive HR policies and procedures for the organization and systems that will improve the overall operation and effectiveness of the organization.
  • Create and maintain a workplace environment that fosters a strong and inclusive team culture and draws on the strength of the diversity of the staff.
  • Lead the HR team to delivering excellence and efficiencies in all aspects of the union’s day-to-day and overall HR operations including, but limited to compliance, benefits management, compensation planning, policy setting, performance evaluations, employee relations, HRIS management, staff experience and culture, onboarding and exit interviews, leadership development, and training.
  • Work closely with the Racial Justice and BOLD Center to design, coordinate, and deliver high-level union-wide change interventions that support the Union becoming an anti-racist organization
  • Advise management on laws, industry trends and best practices in order to keep the organization compliant and to make timely changes in practices and policies.



Qualifications, Skills and Attributes

All candidates should possess a commitment to worker power and passion for developing efficient, effective systems and processes that help staff succeed in their jobs.  Candidates should thrive when handed a challenge and bring excellent judgment, compassion, strong emotional intelligence and a collaborative leadership style. Candidates should be adept at navigating ambiguity, devising creative solutions even when a clear path is not evident and able to handle multiple projects with multiple stakeholders in a high-volume, fast-paced environment.


Key Qualifications

  • At least ten years' of directly related experience in Human Resources with a minimum of five years in a leadership role; HR certification (SHRM-SCP or SPHR) preferred.
  • Degree from an accredited four-year college or university or equivalent experience. Master’s degree in Human Resources, Business, Organizational Development, or a related field preferred. 
  • Substantial experience managing human resources functions in large, complex and fast-paced organizations.
  • Significant knowledge of and experience with employee relations, employment law, compensation, organizational planning and development, employee recruitment and engagement.
  • Experience with anti-racist organizational change and organizational equity and inclusion practices.
  • Demonstrated ability to think strategically, assess risks, and streamline processes and procedures.
  • Experience supporting teams across racial and other intersectional identities; experience working with BIPOC-identified leaders, staff, and members.
  • Ability to operate in politically sensitive situations, to exercise good judgment and think critically.
  • Knowledge of current regulations, laws, industry trends and best practices regarding HR. 


Direction and Decision Making

This position reports to the Chief of Staff.


Physical Requirements 

Work is generally performed in an office setting. Some travel and extended hours required.



Executive and senior-level SEIU staff, as well as general SEIU staff, attorneys, vendors, and local union contacts.


Salary, benefits and location

This position is located in Washington, DC.

The salary range for this position is $145,146- $176,591.

SEIU staff enjoy comprehensive health benefits (major medical, dental and vision) for themselves and eligible dependents, domestic partner benefits, generous holiday and vacation leave along with 401(K) and pension plans.


To Apply

Submit a resume and a cover letter at  The cover letter should be concise, compelling, and tells us about your interest in our work and what you would bring to the role. Applications will be considered on a rolling basis until the position is filled.




Apply for this position

We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*